GAAGA'S Flame Robin Tangy Hot Tomato Sauce

Return and Refund Policy for Gaaga's Sauce

1. Returns

We want you to be completely satisfied with your purchase of Gaaga's sauce products. If you are not satisfied with your purchase, you may return it within 7 days of receiving the product for a full refund, exchange, or replacement.

To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.

2. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

3. Exchanges

If you need to exchange a product for the same item, contact us at infi@gaagasauce.com to arrange the exchange. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

4. Damaged or Defective Products

If you receive a damaged or defective item, please contact us immediately at info@gamasauce.com. We will gladly replace or refund the item, including any shipping costs.

5. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at info@gaagasauce.com.

6. Contact Information

If you have any questions about our return and refund policy, please contact us at info@gaagasauce.com.

Shipping Information for Gaaga's Sauce

1. Shipping Methods and Delivery Times

We currently offer the following shipping methods for Gaaga's Sauce:

• Standard Shipping: Estimated delivery within 5-7 business days.
• Express Shipping: Guaranteed delivery within 2-3 business days.

Please note that delivery times may vary based on your location and external factors such as weather conditions or unforeseen events.

2. Shipping Costs

Shipping costs are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost for your order during the checkout process before confirming your purchase.

3. Order Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. Once your order is processed, you will receive a shipping confirmation email with tracking information.

4. International Shipping

We currently DO NOT offer international shipping. 

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking information through our website or the carrier's website.

6. Shipping Restrictions

We are unable to ship outside the UK.

7. Missing or Lost Shipments

If you believe your shipment is missing or lost, please contact our customer service at info@gaagasauce.comand we will assist you in locating the package.

8. Contact Information

If you have any questions or concerns about the shipping process, please contact us at info@gaagasauce.com